The Essentials Checklist

Every purchase you make isn’t just about style—it’s about saving lives. 🐾 When you shop with us, you’re directly supporting CDRS Benji Shelter, a safe haven for abandoned, injured, and abused animals who have nowhere else to go. From rescuing donkeys left to suffer on the streets, to caring for disabled camels, to rehabilitating neglected dogs and cats, we fight every day to give these animals a second chance. But the challenges are immense—vet bills, food shortages, and shelter repairs constantly push us to the limit. Your purchase helps keep our shelter running, providing food, medical care, and hope for those who need it most. Thank you for standing with us and making a difference—because every life is worth saving. ❤️🐾

Returns Policy

At CDRS Benji, every purchase helps support our rescue animals, and we appreciate your contribution! Since our products are made-to-order and fulfilled by Printify, we have a no-return policy unless the item is defective or incorrect. Please review our policy below before making your purchase.

Because each item is printed just for you, we do not accept returns or exchanges for:
✔ Wrong size ordered (please check our size charts before purchasing)
✔ Change of mind or buyer’s remorse
✔ Minor variations in color or print placement due to the print process.

🚨 Damaged, Defective, or Incorrect Orders

If your item arrives damaged, defective, or incorrect, we’ll make it right! Please contact us within 7 days of receiving your order with:
📸 A photo of the issue
📦 Your order number
📩 Email us at [your email/contact form link]

⏳ Processing Time for Claims
✔ Once we receive your claim, we will work with Printify to resolve it within 5-7 business days.
If approved, a replacement will be sent or a refund issued to your original payment method.

🔄 Cancellations & Changes

Because items are processed quickly after purchase, we cannot cancel or modify orders once they are placed. Please double-check your details before completing checkout!

❓ Questions?

We’re happy to help! Reach out to us at [your email/contact form], and we’ll do our best to assist you.

Thank you for shopping with us and supporting the animals at CDRS Benji! 🐾❤️

📦 Processing & Shipping Times

Since all our products are made on demand, please allow the following timeframes for fulfillment and shipping:

🔹 Processing Time: 2-7 business days

🔹 Shipping Time (After Fulfillment):
✔ USA: 3-7 business days
✔ Canada: 5-10 business days
✔ Europe: 5-10 business days
✔ International: 7-20 business days (varies by destination)

⏳ Total Estimated Delivery Time = Processing Time + Shipping Time

🌍 International Shipping

We ship worldwide! However, shipping times may vary based on location and customs regulations. Some international orders may be subject to additional customs duties or taxes, which are the responsibility of the customer.

🚚 Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email so you can follow your package’s journey.

💡 Important Notes:
✔ Made-to-Order: Since all items are printed on demand, we do not offer express shipping.
✔ Multiple Items: If you order multiple products, they may be shipped separately depending on Printful’s fulfillment locations.
✔ Shipping Delays: We are not responsible for delays caused by the carrier, customs, or factors beyond our control (e.g., weather, holidays, supply chain issues).

❓ Questions?

We’re happy to help! Reach out to us at [your email/contact form], and we’ll do our best to assist you.

Thank you for shopping with us and supporting the animals at CDRS Benji! 🐾❤️